I get my Aussies Farmers Direct 'family box' fortnightly.
To start up I had trouble navigating their website to set up that first order. There was a lot of try clicking this, try clicking that and no 'how to' instructions that I could find on the site.
My first delivery was more on the disappointing side but partly due to my own misconception. I perceived I would be getting a box of produce 'farm gate' style so was a bit miffed to get a box of produce from the fruit and veg markets. ie things in plastic. My idea of Gourmet tomatoes did not match the image of what was in that box. With my first delivery she knocked on my door and proudly told me there was a Sweet potato in there ( that had not been included on the list ) When I came in and opened it there was no sweet potato and also the pears were missing.
I commented on their face book page and they advised me to contact the call centre for a credit. A notable amount of the feedback I read on the Facebook page was in criticism of the call centre and as we had only paid $15.00 for that first $35.00 box I decided to let it slide.
I had fun with the ingredients of that first box and used some thing's I had never tried before. At the end there was a glut of Apples left and a lot of Onions so I cooked up the apples and froze them then awaited the second delivery.
The second delivery was missing the mandarins, this time I called and spoke to someone perfectly pleasant who indicated it was difficult to credit an item from a pre pack but happily organised it for me anyway.
We are now up to our third box and my overall perceptions are that for our family the fruit to Veg ratio is out of whack. I'd ideally prefer more Veg and less fruit.
The produce is almost always as fresh as if you bought from the fruit and Veg market as opposed to Supermarket, hence it lasts much longer. I have only had one item from three deliveries not go the distance and it could have been incorrect storage on my part.
I think you do have to be on the ball and organised in your kitchen and menu planning to use this service effectively and reduce or eliminate waste. I am currently not organised or on the ball.
I have about 30 brown onions, two red onions and probably 15 apples in addition to all that are already preserved.
I'm going to caramelise and freeze some of the onion. I'll used the apples.
My Mr and I have a joke going at the moment ... 'can you add some onion to that?' when we see each other in the kitchen.
So in Summary...
The convenience for me is a big plus as I just set up that regular rotation and they charge my card.
The value is good IMO.
The introduction to new and different product is good also.
Also the opportunity to try different varieties. We got 4 different types of Apples last box.
The big plus for me here is that it is an Aussie company selling Aussie products.
You can get a indicative look at what will be in your box on their website.
They send out a recipe in each box and there were cooking instructions with the Chestnuts.
I haven't got any reason to not recommend giving them a try.